Expert Guidance
Not every stone problem requires restoration — but every situation needs the right direction.
Many homeowners, designers, and contractors face uncertainty with natural stone — etching, staining, dullness, or improper care.
The challenge isn’t just fixing the issue — it’s knowing the right way to approach it.
At Stone Care Pros, we provide clear, professional direction based on real-world experience — helping you avoid costly mistakes and move forward with confidence.
About the Owner
With over 35 years of experience in the stone restoration industry, Rick Murray has earned a reputation as one of British Columbia’s most trusted experts in natural stone care. In 1990, he co-founded the first company in B.C. dedicated exclusively to professional stone restoration—a passion that evolved into a lifelong commitment to craftsmanship, integrity, and excellence.
As a Certified Stone Inspector & Consultant, a Certified Stone Restoration Technician and a Certified RAKU No-Etch Solution Installation Expert, Rick has overseen major marble refinishing and restoration projects for many of the province’s top hotels in Vancouver, Whistler, and Victoria. His extensive experience also spans private residences and commercial spaces throughout the Okanagan, where his work is known for precision, honesty, and enduring quality.
At Stone Care Pros, Rick continues to set the benchmark for professional stone restoration—helping clients renew, maintain, and celebrate the natural beauty of stone for years to come.
trusted Expert Advise. Clear direction.
Common Stone Problems
· Why is my marble dull, etched, or losing its shine?
· What caused this stain — and can it be removed?
· Can my marble countertops be restored?
· Does my stone need sealing, or something more?
· My stone was sealed but its still staining. Why?
· Is there a way to protect my countertops from etching & staining?
· Why is my stone floor cracking? Can it be repaired?
· Why is my grout coming out? Can it be repaired?
· My stone is crumbling in areas. Can it be filled?
· The white marble in my shower is yellowing. Why?
· What cleaning products are actually safe to use?
· Is this a maintenance issue or an installation problem?
· What’s the right long-term care plan for this surface?
If you’re asking any of these questions, or you just need a second opinion, a quick consultation can give you clear answers and the right direction — before small issues become costly problems.
Protecting the Beauty Behind Great Design
The success of a space doesn’t end at installation.
Natural stone — especially marble — brings unmatched beauty, but how it performs over time depends on what happens beyond installation.
We work alongside designers as a trusted resource, helping ensure the stone maintains its intended look without compromising the design.
From preventing issues like etching and staining to ensuring proper protection, we help safeguard both the surface — and your vision — long after completion.
We’re here to help you:
- Protect marble and natural stone from premature wear
- Avoid common post-installation issues that affect appearance
- Ensure the right care approach is in place from the start
- Maintain the integrity of your design over time
Because when the stone performs beautifully, so does the space — and your work continues to speak for itself.
Clear Answers. No Guesswork.
If your stone is etched, stained, dull, or just doesn’t look right, it’s hard to know what to do next — or who to trust.
We provide clear, professional guidance so you understand exactly what’s happening and what your options are. No unnecessary work, no trial and error — just the right direction based on real experience.
What caused the issue
Whether it can be fixed — and how
What to avoid making it worse
The best path forward for your specific stone
Whether you're trying to fix a problem or protect your investment, we help you make the right call the first time.
On-Site Consultations
We offer complimentary on-site inspections and evaluations throughout
Kelowna, West Kelowna, Peachland, Summerland, Penticton, and Naramata.
For surrounding areas (including Lake Country, Vernon, Oliver, and Osoyoos), a minimum $95 consultation fee may apply.
If detailed guidance, written recommendations, or testing is required, consulting services start at $150, depending on the scope of the project.
Consultation fees are often credited toward future service work.
Not sure what you need?
Start with a quick consultation — we’ll guide you from there.
Services
Restoration
Repairs
Protection
Care Products
Care Guide
Stain Removal
Service Areas
Okanagan Valley
Vancouver
Victoria
Whistler
